The Board of Directors of the Sunny Field Estates Community Association, Inc. adopted the following resolution on August 27, 2018
COMPLAINT PROCEDURES
WHEREAS, the DECLARATION OF COVENANTS, CONDITIONS AND RESTRICTIONS of Sunny Field Estates Community Association, Inc. (“Covenants”), Article XII.2 states:
- These Covenants shall inure to the benefit of and be enforceable by the Declarant, the Association or by the Owner or Owners of any Lot, and their respective legal representatives, successors and assigns, and all persons claiming by, through or under them.
and the Bylaws, Article VII, Powers and Duties of the Board of Directors, Section 1, Powers, states the Board of Directors shall have power to:
- Adopt and publish rules and regulations governing the use of the Common Area and facilities, and the personal conduct of the Members and their guests thereon, and to establish penalties for the infractions thereof and of the Declaration, after notice and a hearing;
. . .
- Exercise for the Association all powers, duties and authority vested in or delegated to this Association and not reserved to the membership by other provisions of these Bylaws, the Articles of Incorporation, or the Declaration.
WHEREAS, the Association receives complaints, both written and oral, from the Association's membership and residents regarding violations of the Covenants; and,
WHEREAS, for the benefit and protection of all Owners, the Board deems it desirable to formally adopt a policy resolution to enable the Association to review compliance with the Covenants.
NOW, THEREFORE, BE IT RESOLVED THAT:
- The Association is only required to act on written complaints submitted to the Association's Board in accordance with the procedures set forth in this resolution.
- In order to properly submit a formal complaint upon which the Association will act, all residents, owners and any other party must submit a written complaint through the Association’s website using the form included and all complaints shall shall contain the following information:
-- The name and address of the complainant
-- The nature of the alleged violation
-- The time, date and place of the violation
-- The name and address of the suspected violator (“Respondent”), if known
-- The signature of the complainant
- The Board shall maintain a record of the complaint for no less than one year from the date the Board takes action on the complaint.
- Complaints may not be submitted anonymously.
- Upon receipt of a valid, written complaint, the Board shall forward the complaint to the alleged violator and the Board shall take appropriate action to investigate and resolve the complaint which action shall include placing the complaint on the agenda of the next regularly scheduled meeting. If necessary, the Board in its sole discretion may hold a special meeting to address the complaint. Both the Complainant and the Respondent shall receive notice of said meeting.
- The Board may contact a complainant to request additional information related to a written request
- The complainant may contact the Board, in writing, to follow up on the status of a complaint.
- The Association’s governing documents hold owners legally responsible for ensuring that residents of their household, their tenants, guests or invitees, comply with the Association's Covenants.
Adopted by the Board of Directors at the August 27, 2018 Board Meeting.
COMPLETE THE FOLLOWING FORM TO SUBMIT A COMPLAINT. THE FORM CONTENTS WILL BE SENT AUTOMATICALLY TO ALL BOARD MEMBERS.